38 London Road, Holmes Chapel, Cheshire CW4 7AJ - Phone 01477 533477

Customer Service

Shipping & Delivery
Delivery charges are as follows:

Local: £3.50
Goostrey area: £4.00
Middlewich, Smallwood and Sandbach areas: £4.50
Knutsford, Northwich, Congleton and Haslington areas: £5.00
Other areas: Please telephone for confirmation.


Privacy & Security
Our portable terminal is fully compliant with the highest standards in payment security (PCI PTS V3 certified) for orders taken over the telephone and provides a secure, reliable card payment acceptance system for Card Not Present transactions. This website is protected with an SSL certificate to ensure that your personal details are kept safe and secure using 128bit encryption.


Ordering
Ordering can be done either through the website or on the telephone. Once your order has been made, we will contact you to make sure that we get your flowers exactly how you want them and to take payment using your credit or debit card.


Payment, Pricing & Promotions
All of the prices that you see advertised on this website are inclusive of 20% VAT. We will periodically run promotions where you will be provided with a discount code that can be entered at the checkout to receive a discount.


Viewing Orders
If you register with this website you will be able to see past and present orders by simply using your email address and password to log in and then clicking on "account" and then clicking on "my orders".


Updating Account Information
You can also easily update any account information by logging into your account. If you require any help with this or have any questions then please do not hesitate to contact us.